Cookies are small text files that can be added to your computer by websites with the aim of improving a user's experience and making their activity more efficient, as well as to provide useful information to the owners of the site – such as how many people visit and the most popular pages.
One of the cookies we use is essential for parts of our site to operate and is created on arrival, however this file is automatically removed when you end your browser session. You may configure your computer to refuse cookies from this, or any other website, but certain areas of our site require the use of cookies to operate and will not function properly without them.
Please note that other websites linked to from this site might make use of their own cookies. Southern Water encourages visitors to ascertain the privacy practices of the website they access.
To comply with legislation, which came into effect on 26th May 2011, visitors to our website are asked for their permission to use cookies. Once cookies are accepted, you will not need to give permission again if you revisit our site within 12 months - unless you change computer, delete the cookie manually, or it is automatically removed by Internet security software.
| Cookie | File name | Purpose | More information |
| Essential session cookie | ASPSESSIONID | This cookie is essential for some areas to operate and is set upon your arrival to our site, regardless of whether this is via the ‘homepage’. This cookie is deleted when you leave our website and close your browser | Microsoft Help and Support |
| Google Analytics | _utma _utmb _utmc _utmz |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors, where visitors have come to the site from and which pages of our site they visited. | Google Analytics Overview |
| Southern Water site cookie acceptance | allowCookies | This cookie is used to record a user has accepted the cookies used by Southern Water web areas |
Most web browsers allow some control of cookies through browser settings. More information about cookies, including how to block and/or delete them, via a range of common browsers, can be found at www.allaboutcookie.org
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Your browser may copy other files, such as images, from this and other sites and store them on your computer so that pages load quicker after your first visit.
