It's important to us that you understand your bill and how our charges are calculated. Click on the links below for interactive diagrams of metered and non-metered bills featuring detailed explanations of the key terms and figures.

The figures shown on the bill diagrams are examples. Some bills will not show water charges where the property is supplied by another water company such as South East Water.

View a diagram of your metered bill

View a diagram of your non-metered bill

(Click on  for an explanation of each term)